Shipping & tax
Rates
Tracked shipping is $15 to any Canadian address and free on orders over $150 before tax. We do not ship outside Canada.
Dispatch
Orders dispatch after payment is confirmed, typically within one to two business days (Monday to Friday, Pacific time). A tracking number is emailed at dispatch. Transit time depends on the courier and destination.
Packaging
Plain outer packaging with no description of contents. Vials are padded.
Sales tax
Tax is applied according to the shipping address and shown at checkout.
| Destination | Tax |
|---|---|
| British Columbia | 5% GST + 7% PST |
| Alberta | 5% GST |
| Saskatchewan | 5% GST + 6% PST |
| Manitoba | 5% GST + 7% RST |
| Ontario | 13% HST |
| Quebec | 5% GST + 9.975% QST |
| New Brunswick | 15% HST |
| Nova Scotia | 14% HST |
| Prince Edward Island | 15% HST |
| Newfoundland and Labrador | 15% HST |
| Yukon | 5% GST |
| Northwest Territories | 5% GST |
| Nunavut | 5% GST |
Lost or damaged parcels
Contact us within 7 days of the delivery scan, or if tracking shows no movement for 7 days. See the refund policy.